Support

Start with the right route.

Contact information for company, product, business, privacy, and security questions.

Company and business inquiries

For company verification, partnerships, professional services, product questions, media, banking review, or investor introductions, email [email protected].

Include your organization, the reason for contacting us, and any relevant public reference. Commercial scope, pricing, and commitments are confirmed only in an applicable product offer or written agreement.

Nodebase product support

For Nodebase early-access account, Worker, desktop, connection, or product questions, use the contact route published in the Nodebase Privacy Policy or visit the Nodebase product website.

If the issue concerns account access, include the email associated with the account, but never send login codes, passwords, private keys, tokens, or Worker secrets.

Privacy requests

Email [email protected] with the subject “Privacy request” for questions about information provided through this company website.

Requests about Nodebase accounts or product data should use the process in the Nodebase Privacy Policy so the appropriate account-verification steps can be followed.

Security reports

For a suspected vulnerability affecting this company website, email [email protected] with the subject “Security report” and follow our responsible reporting guidance.

Send information safely

Do not send sensitive evidence without a confirmed secure route.

Unsolicited email should not contain government IDs, bank statements, bank account numbers, passwords, one-time codes, private keys, tax identifiers, complete contracts, customer data, or confidential infrastructure details.

When documents are required for an established banking, legal, investment, or commercial process, first confirm the recipient and approved transfer method.